Refund Policy

1. Overview

This policy covers Boost purchases on Hyderabad Startup Map only. It should be read together with our Terms & Conditions and Privacy Policy.

2. No Refunds — Boosts Reflect in Real Time

A Boost is activated automatically the moment payment succeeds, and the change is reflected on the map and grid in real time. Because the feature is delivered instantly and identically for every purchase, we do not offer refunds once a Boost has activated as expected — including for a change of mind, buyer's remorse, or early cancellation partway through the boost period.

3. Exception — Payment Succeeded but the Boost Didn't Reflect

If your payment was successfully charged but your startup's Boost did not reflect on the Platform (for example, the listing was not promoted, or the wrong startup was promoted due to an error on our end), you are eligible for a refund.

In this case, you must contact the admin directly at hey@nikhilsai.in with your payment ID so the transaction can be located and verified before a refund is issued.

4. What's Not Covered

• The Boost activated and is visible on the map as described.
• You changed your mind after the Boost was already live.
• You selected the wrong startup and it has already activated (contact us first — this can often be corrected without a refund).

5. How to Request a Refund

1. Email hey@nikhilsai.in with your payment ID and the startup name.
2. We check the boost activation log against your payment to confirm it qualifies under Section 3.
3. Approved refunds are processed back to your original payment method through our payment provider.

6. Payments

Boost payments are processed through a third-party payment provider. We do not store your full payment card details — refunds, when approved, are issued through the same provider.

7. Contact

For any questions about this Refund Policy, contact us at hey@nikhilsai.in.